Serenity Systems Support Services are a fundamental cornerstone of our Business. Our technicians are based close to our clients, ensuring that when necessary, we can be onsite dealing with your issues as quickly as possible. Our business grade support services include:
Hotline Assistance. Our dedicated Technical Hotline is open during normal business hours to answer your technical queries.
Remote Assistance. We can resolve almost all issues without having to make a site visit, reducing downtime, maintaining employee productivity and providing faster issue resolution.
Onsite Assistance. In those situations where only a technician on-site will resolve the issue, we can normally arrange for a site visit to be made the same day. In many instances, we are able to provide regular weekly site visits to our clients to ensure that those niggling issues are dealt with proactively and don't start to impact the productivity of your business.
For more details on how Serenity Systems can help your organisation, please call 0845 0044555 / 0118 9776153